Ventajas: La atención de las asistente de vuelo es
Ventajas: Amazing crew, outstanding landing by pilot!
Desventajas: Everything was wonderful
Ventajas: Nothing! Your system told the airline I am going to tel-aviv, and this costed me the flight.
Desventajas: I missed this flight due to a mistake on my boarding pass- I got turned away at security. The kiosk would not print a new pass. The help desk was rude and unhelpful saying I am supposed to bebon telaviv flight (not true) They kept me at security checkpoint until I missed the flight and then tell me it is my fault. I was not issued another ticket nor a hotel voucher. They told me i need to enter france to get a new ticket or flight. I obviously cannot enter france because it is not my destination and I have no visa. Airport hotel was booked full. I got stuck in paris with no clothes, and nowhere to stay. I had to buy a new ticket via stupid hotel wifi (this time from priceline) and priceline got it right immediately ; I smoothly went to gate for next flight. Never again with you guys. I still dont know where my luggage is.
Desventajas: The flight was delayed
Ventajas: my little daughter did not feel good during the descent and one of the staff sat with hwe and try to calm her down. she was lovely but I don"t remember her name.
Desventajas: no kosher meal spare on a flight to Tel Aviv ...
Ventajas: The airlines is very good in timing, price, meal and staff
Desventajas: Boarding 5 counters boarding 4 airplanes to 4 countries at the same time, it was the longest line i have ever stand in Wish they increase counters at ataturk airport in the future
Ventajas: the flight was short
Desventajas: huge line to check-in and the attendants were waiting for some signal from manemente to actually start processing passengers; awful food; flight attendants were not nice; baggage took 55 minutes to be delivered
Ventajas: boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
Desventajas: boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment
Air conditioning is not functioning
Desventajas: It was hot inside
I want to reimburse you at your company.
Ventajas: I want to reimburse you at your company.
Desventajas: I want to reimburse you at your company.
Ventajas: I was impressed by how much space there was in economy!
Ventajas: price affordable comparing to other companies
Desventajas: no tv or music
Ventajas: السعر منافس بصراحة
Desventajas: الترفيه ع الطاىٔرة معدوم وخدمة الضيافة ضعيفة
Desventajas: The problem was that the airplane was changed just before the boarding. Apparently it was a problem with the original airplane. This is OK but we never received an explanation from the Turkish Airlines about what was going on. We had to wait a long time, change the gate, new aircraft was smaller etc. and not a word explanation or excuse from the Turkish airlines. Terrible experience
Desventajas: more than 90 minutes on the runway to take off
Desventajas: I lost my luggage and the stuff were not helpful.
Good for it’s price
Desventajas: No entertainment
Ventajas: Super nice, gentell, carismatic,
Nice fly, wonderful landing...
Great Value for Money
Ventajas: Good crew, clean plane, good food. It was a cheap, direct flight that didn't feel like an economy no-frills airline. Excellent value for the small budget i had.
No assistance at the airport
Ventajas: Very few things!
Desventajas: At the airport staff is not duppportive at all. They dont have information. They can be much more polite. Food at bussines class was terible. no entrrtainment at all!
Desventajas: Food was horrible
Ventajas: Helpfull staff
It was really Bad
Ventajas: Nothing I liked as I went to the Airport and found no reservation
Desventajas: The reservation on your Kayak didnt show up at the atlas system in the airport and i missed my trip...
Ventajas: They had sandwich & snack for a short flight that was nice
Ventajas: 30 kg baggage allowance.
Desventajas: No entertainment. Food
No English or Arabic spoken!
Ventajas: 30 kg baggage allowance. Reasonably priced ticket. Cabin crew were calm & polite.
Desventajas: For safety reasons the announcements & directions by cabin crew should have been in Arabic as well as the Turkish & English. Most of the passengers were Arab on the flight to Kuwait. The crew seemed to struggle communicating with passengers as they appeared to have a low level of English and no Arabic language.
Ventajas: Great food and great staff/ service!!!
Ventajas: Nice food. Pleasant flight.
Desventajas: Most of the crew does not speak English!!!
Desventajas: My flight was cancelled and no one contacted me.
Ventajas: Everything was great and I fly with them every time. Great Airline...
First time on Atlas aire
Ventajas: Price of the flight was irresistible and timing of the flight was suitable for us at the time of flinging
Desventajas: The crow was existed from all trips on the same day (we can see that from there eyes and attitude) the seats where so small can't fit even a slim person , there is no entertainment on the airplane.
Ventajas: Friendly and helpful crew
Desventajas: Too many questions by security prior to check-in and double check of documents during check-in
Desventajas: 30 minutes late
Ventajas: On-time, friendly stuff, good service and delicious food
Thank you very much KAYAL administration
Ventajas: I will travel with you in the coming times thank you and all thanks to your administration wonderful
Desventajas: No thing
One hour sitting in the aircraft and waiting when
Ventajas: Cabin crew were good for there job, they were very nice and sweat
Desventajas: Landing was very professional, thank you for that, food was not very good but safety was good.
Ventajas: Food, crew and flight was nice
Desventajas: Istanbul airport is so big and no one was telling me where to go it was really bad, but thanks for the passenger which show me the way
Ventajas: Everything great service
The worst airlines i ever tried
Desventajas: The airlines did not stick to the time for the flight that is shown in the airport screens and took off before that time. And when i went and asked for another ticket or a refund they told me that its the airport mistake and that they are not responsible for it. Wordt airlines ever. Above all of this my flight was supposed to be a day after this incident but the flight was cancelled so they changed my ticket flight to a day before.
Desventajas: The food tasted as if it came from a vending machine.
Desventajas: my luggage Losers in Istanbul an four days ago and still I don't garret.
I call them no answer
Atlas Global - Highly Recommended - no nonsense ef
Ventajas: Flight was to fly and reach safely to destination with minimal hassle and in good shape. Atlas Global fulfilled it. No extravagance. But pure efficient.
Desventajas: Flight crew need to know more English as these days travelers are global and come from all places. So a bit of more English would help.
WORSE AIRLINE EVER
Ventajas: - nothing.
Desventajas: This airline is cheap and cuts corners on everything. The two attendants were rude and appeared tired and overworked. The ride was not smooth and the plane felt dirty. I will NEVER ride Atlasglobal or AtlasJet again.
Ventajas: Terrible experience. The Call Center informed that during boarding, we would be helped to have our luggage transferred for the next flight (Turkish Air), but apparently it was not the case. So upon arrival at Ataturk airport, had only 45 minutes to go thohgh passport control, get the baggage and ran to connecting fllight!!! Terrible
Ventajas: staff is not friendly and from antalya to istamboul the counter women no 326 was very aggresive and not profisional.
aeroplane staff cant speak english.
Desventajas: Old airoplane
Good low cost Airline
Ventajas: Seats, service, attitude.
Ventajas: Very clean, nice staff, free wine. Good meal.
Desventajas: I sat in row 12, which is the first row in front of the emergency exit. It would have been nice if they listed on the seat selection that the seat does NOT recline.
your crew is best
Ventajas: Service is good, the food delicious, beautiful stewardesses
your crew is best
Ventajas: Service is good, the food delicious, beautiful stewardesses
Desventajas: The flight was cancelled and i wasn't notified and i want my full refund. Because of this i missed my flight from istanbul to states so i had to buy another ticket .
Desventajas: Because its turkish company
Mon voyage de retour
Ventajas: Des hôtesses de l'air; ils'ont l'air souriant par tout
Ventajas: The flight was canceled and there was not body al the counter in CDG/Terminal 3 to inform about the replacemen flight.
Desventajas: The fact that there was nobody at the airport counter, at 8.30 am, to inform about the replacement flight
Ventajas: Crew was great, very friendly and handled crazy passengers well.
Desventajas: Boarding process was unorganized. Everyone should line up. Since the culture doesn't really do that, provide some ropes to make people use lines, as the mobs are dangerous for elderly and small children, and just uncomfortable for everyone else.