Valoraciones de viajeros
Opinión general
7,7
Bueno
Basado en 3.638 opiniones
Abordaje
7,9
Confort
7,6
Tripulación
8,4
Entretenimiento
7,2
Comida
7,4
Encuentra vuelos baratos en KLM
Ida y vuelta
Económica
Información sobre KLM
| Código IATA | KL |
|---|---|
| Rutas | 357 |
| Ruta principal | Ámsterdam-Schiphol a Ámsterdam-Schiphol |
| Aeropuertos en los que opera | 139 |
| Aeropuerto principal | Ámsterdam-Schiphol |
Comentarios recientes
Puntuación de viajeros
324
231
141
56
54
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8,3
Desventajas: Friendlier crews
opinión proveniente de
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2,0
Ventajas: El vuelo se retrasó mas de una hora y aterrizamos 50 min antes de nuestro vuelo de conexión. La tripulación no nos dejó desembarcar los primeros y tuvimos que esperar a que 38 filas competas de 8 personas desembarcaran, por lo que perdimos el velo
Desventajas: formar correctamente a la tripualción para minimizar los problemas que causan los retrasos
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10,0
Ventajas: Yes, Very good
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4,6
Desventajas: I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for.
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9,0
Ventajas: The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep.
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10,0
Desventajas: Free wifi
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2,0
Ventajas: This Transavia Airlines is not good at all.
Desventajas: Many things cheaper does mean better.
opinión proveniente de
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9,3
Ventajas: I liked how generous they were with food and drinks
Desventajas: Free WiFi could have made the flight a lot better
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4,6
Desventajas: Allow business passenger to use front bathroom.
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8,3
Ventajas: Asientos cómodos
Desventajas: Mejor comida
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6,0
Ventajas: Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting.
Desventajas: Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored.
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4,0
Ventajas: Boarding was efficient and the crew were nice.
Desventajas: the seating is horrible. it was the tightest seating I've ever experienced.
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8,0
Ventajas: Salimos a tiempo . El business es muy confortable
Desventajas: La comida horrible . No se limpian los baños
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6,8
Desventajas: No internet available (2020). For the my previous flight, a month ago, was the same problem.
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2,0
Desventajas: KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)
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2,0
Desventajas: The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken...
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10,0
Ventajas: The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!
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10,0
Ventajas: Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on.
Desventajas: Nothing
opinión proveniente de
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10,0
Desventajas: Very nice crew and great food
opinión proveniente de
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10,0
Ventajas: Very nice airplane and pleasant crew
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8,0
Ventajas: Overall a nice and good flight
Desventajas: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...
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6,8
Ventajas: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.
Desventajas: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.
opinión proveniente de
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6,8
Ventajas: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.
Desventajas: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.
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8,3
Ventajas: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep
Desventajas: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.
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10,0
Ventajas: Yes
Desventajas: Nothing. Flight was amazing
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10,0
Ventajas: Perfect
Desventajas: Nothing. Flight was amazing
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9,6
Ventajas: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into
Desventajas: Nothing,just the seats. Cleanliness was perfect
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10,0
Ventajas: The plane size & comfort was excellent. The staff were very friendly
Desventajas: N/A
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4,6
Ventajas: Crew is excellent, polite and personal!
Desventajas: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.
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6,0
Desventajas: Bigger seats the new ones are way to narrow
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10,0
Desventajas: Klm is the best, even on a 40min they served small breakfast.
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8,0
Ventajas: Terrific hot breakfast in bus. class
Desventajas: Window did not darken like the others.
opinión proveniente de
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10,0
Ventajas: Everything perfect and arrive to destination on perfect time.
Desventajas: All positive.
opinión proveniente de
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9,6
Ventajas: Comfort
Desventajas: Wifi on klm
opinión proveniente de
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9,6
Ventajas: Comfort
Desventajas: Internet
opinión proveniente de
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10,0
Puntual
Ventajas: The plane ✈️ itself the attendants . The entertainment on board. Really great
Desventajas: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.
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8,0
Ventajas: The crew was very kind
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6,6
Ventajas: Services is good .
Desventajas: Food can be better
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8,6
Desventajas: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!
opinión proveniente de
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5,6
Wifi
Desventajas: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.
opinión proveniente de
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4,6
Ventajas: Nothing
Desventajas: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again
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6,0
Ventajas: Nice crew, good food.
Desventajas: Both bathroom were not working in business class area.
opinión proveniente de
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7,6
Ventajas: Information sharing by pilots and crew. Economy class leg room is good.
Desventajas: All good up to the level
opinión proveniente de
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7,6
Ventajas: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.
Desventajas: I flew economy and all was good and appropriate to the level.
opinión proveniente de
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6,6
Ventajas: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Desventajas: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
opinión proveniente de
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5,2
Ventajas: Decent price for economy comfort seat, 4A.
Desventajas: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..
opinión proveniente de
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10,0
Ventajas: Desde la comida hasta los asientos. Todo buenisimo
Desventajas: Mejorar las peliculas, un poco antiguas
opinión proveniente de
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8,8
Ventajas: La tripulación muy gentil
Desventajas: Nada
opinión proveniente de
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5,0
Ventajas: The crew was professional & friendly
Desventajas: Food was terrible honestly, entertainment system didn't work on 1st flight.
opinión proveniente de
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2,0
Ventajas: el vuelo se ha cancelado y no nos han dado explicaciones
opinión proveniente de
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7,6
Ventajas: Great atmosphere, crew was excellent!
Desventajas: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.
opinión proveniente de
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9,0
Ventajas: Confort and kindness
Desventajas: It was too cold
opinión proveniente de
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8,6
Desventajas: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.
opinión proveniente de
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10,0
Ventajas: Impressive service... amazing crew, very friendly and professional
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8,0
Ventajas: Muslim food
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8,0
Desventajas: When its rain we shouldn’t walk to the air plain
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7,0
Ventajas: Crew good and seat OK but not exceptional for business class
Desventajas: Food was average - main course could have been better. Range of movies ok but not great
opinión proveniente de
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10,0
Desventajas: Still don’t have my luggage yet
opinión proveniente de
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10,0
Ventajas: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.
opinión proveniente de
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10,0
Desventajas: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great
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Estado del vuelo
Mapa de rutas de KLM
Principales aeropuertos en los que opera KLM
- Aeropuerto Ámsterdam-Schiphol (AMS)
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto París Charles de Gaulle (CDG)
- Aeropuerto Copenhague-Kastrup (CPH)
- Aeropuerto Berlín Brandenburg (BER)
- Aeropuerto Estocolmo-Arlanda (ARN)
- Aeropuerto Barcelona Barcelona-El Prat (BCN)
- Aeropuerto Madrid Adolfo Suárez Madrid-Barajas (MAD)
- Aeropuerto Roma-Fiumicino (FCO)
- Aeropuerto Mánchester (MAN)
- Aeropuerto Múnich Aeropuerto Internacional de Múnich-Franz Josef Strauss (MUC)
- Aeropuerto Budapest-Ferenc Liszt (BUD)
- Aeropuerto Viena-Schwechat (VIE)
- Aeropuerto Zúrich (ZRH)
- Aeropuerto Birmingham (BHX)
Información de contacto de KLM
- KL Código IATA
- +55 11 38788363 Llamar
- klm.com Visita
Política de cancelación de KLM
Según avanza la situación con el coronavirus (COVID-19), KLM actualizará sus políticas en concordancia. Ponte en contacto con KLM directamente para obtener la información más actual sobre las tasas de cancelación. Puedes encontrar la información más reciente sobre las políticas de KLM aquí: KLM Políticas y avisos de viaje
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.