Valoraciones de viajeros
Opinión general
7,3
Bueno
Basado en 3.169 opiniones
Abordaje
7,6
Confort
7,5
Tripulación
8,2
Entretenimiento
6,4
Comida
6,4
Encuentra vuelos baratos en GOL
Ida y vuelta
Económica
Información sobre GOL
| Código IATA | G3 |
|---|---|
| Rutas | 431 |
| Ruta principal | Fortaleza Pinto Martins a São Paulo Cumbica |
| Aeropuertos en los que opera | 75 |
| Aeropuerto principal | São Paulo Cumbica |
Comentarios recientes
Puntuación de viajeros
555
866
1054
1061
966
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6,5
Ventajas: Comfortable seats, all on schedule, and kind team
Desventajas: Extremely messy boarding, confusing guidance, no social distance. I suggest you board from the back of the plane, up to the front, after accommodating special needs passengers. Thank you!
opinión proveniente de
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2,0
Desventajas: I never got to fly !!! I was flying to Rio de Janeiro from USA and my flight got canceled, so I never made it to Rio therefore I wasn’t able to fly to São Paulo . I called you guys and the airline to see what you could do for me . Very bad customer service considering there’s a pandemic. I understand certain flights are non refundable but during the circumstances you could’ve gave a voucher to use later but instead you tried to charge me more money to make changes when I didn’t even know when I was able to fly. To all this I lost my money and my chance to fly later . Never again I will buy anything from Kayak . You just lost a customer!!!
opinión proveniente de
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10,0
Ventajas: It was a fluid flight
Desventajas: That it wasn't late
opinión proveniente de
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7,5
Ventajas: Once we boarded everything was super fast!
Desventajas: Delayed without much intel as to why or when we were due to finally get in the air
opinión proveniente de
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2,0
Desventajas: If I had at least boarded the flight I could have given feedback. But I didn't get in! I spent 6 hours at the airport waiting for my flight, with check in done and missed the flight. And on my ticket I didn't have the gate number or the terminal, the goalkeeper said he would let me know when the flight was leaving, the hours passed and I didn't hear him calling me. until near the departure time I went to ask the employee and he said that the flight had left a long time ago and that the entrance was on the opposite side of where I was and they did not warn me ... now I'm here at the airport with no place to sleep, waiting for my other flight with a connection to Brasilia that leaves 6 am where I will wait for almost 12 hours to be able to get home. remembering that my flight from São Paulo to Cuiabá was 3 hours long and I will have to wait for almost 24 hours. A goalkeeper was super arrogant with me, gave me no support and even told me that if I was in the United States I would be waiting for 3 days at the airport sleeping on the floor, so it was ok.
opinión proveniente de
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8,0
Desventajas: Include the luggage into the price of the ticket, Brazilian airliners often charge luggage separately.
opinión proveniente de
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6,3
Desventajas: No masks. I didn't like it.
opinión proveniente de
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10,0
Ventajas: The crew was realy nice
opinión proveniente de
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6,0
Ventajas: Todo 10 puntos
Desventajas: La comida a Bordo
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: The flight delayed one hour and the air conditioning wasn’t functioning
opinión proveniente de
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8,0
Ventajas: Very easy process of boarding, flight and leaving the plane.
Desventajas: Besides water and juice, with a small pack of crackers, nothing else is offered, unless you pay for sandwiches or other drinks.
opinión proveniente de
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4,6
Desventajas: La puntualidad
opinión proveniente de
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4,4
Ventajas: Crew was nice and organized, easy check-in.
Desventajas: Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!
opinión proveniente de
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8,0
Ventajas: Good flight! On time! Sit too tight!
opinión proveniente de
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8,6
Desventajas: No es cómodo
opinión proveniente de
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2,0
Desventajas: It was 1.5h late
opinión proveniente de
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8,0
Desventajas: Flight was an hour late. Should have boarded 30 minutes earlier!
opinión proveniente de
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3,0
Ventajas: Did us a favor and made check in in the counter
Desventajas: Food was pretty basic....no entertainment whatsoever kids were desperate
opinión proveniente de
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5,6
Desventajas: Gol changed our direct flyght departing 14h to a connected one departing 7h rriving 17h. This company is a shame, and brazilian Agency does not forbid that (Gol could simply return our money back).
opinión proveniente de
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10,0
Ventajas: Todo perfecto.
opinión proveniente de
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7,0
Ventajas: punctuality
Desventajas: food, entertainment
opinión proveniente de
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6,8
Ventajas: Flight was good
Desventajas: Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting
opinión proveniente de
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5,3
Ventajas: i cant make early online checin. and almost missed the flight becuase of Air eropa and Gol comunicion problems
opinión proveniente de
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7,0
Ventajas: the plane
Desventajas: checkin experience, app and web terrible
opinión proveniente de
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9,0
Ventajas: Great crew & comfortable seat
Desventajas: Changed departure gate without mentioning the gate change.
opinión proveniente de
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3,3
Desventajas: Flight toke Way linger than usual
opinión proveniente de
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5,0
Desventajas: Que funcione Latam Enterteinment o tenga pantalla de entretenimiento
opinión proveniente de
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3,6
Ventajas: Nothing
Desventajas: More English explanation and care to customers . Horrible customer service
opinión proveniente de
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7,6
Desventajas: Punctuality
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: To be denied my flight, and no refund.
opinión proveniente de
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5,2
Desventajas: Landed 45 min ago (with a 45 min delay) and still no luggage.
opinión proveniente de
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10,0
Ventajas: Very efficiently run
opinión proveniente de
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4,0
Ventajas: Aircraft look new and very clean.
Desventajas: Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again.
opinión proveniente de
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6,0
Desventajas: Avoid delays and communicate better about the delays
opinión proveniente de
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2,0
Desventajas: Voo atrasado
opinión proveniente de
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2,0
Desventajas: I've flown a lot and on a lot of different airlines budget or otherwise, and in my opinion this is the worst of the lot. Poor communication at the gate improper signage for departures, unprecedented delays with constantly shifting boarding times and gates. Little to no sympathy from staff just a complete plane wreck of an airline. Would never fly again.
opinión proveniente de
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6,6
Ventajas: Nice new plane.
Desventajas: Boarding process could be better
opinión proveniente de
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2,6
Desventajas: The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving.
opinión proveniente de
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8,0
Ventajas: Everyone smiling Check in easy Though flight was crowded it was quick
opinión proveniente de
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3,3
Desventajas: I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage
opinión proveniente de
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5,6
Ventajas: Entertainment options
Desventajas: Huge delay....
opinión proveniente de
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5,0
Ventajas: Nice crew. Okay seats.
Desventajas: 4 hour delay with no information. Just horrible in this day and age.
opinión proveniente de
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7,0
Ventajas: Brand New air plane
Desventajas: Food
opinión proveniente de
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7,3
Ventajas: O lanche foi diferente do habitual e bom.
opinión proveniente de
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5,3
Ventajas: O lanche
opinión proveniente de
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8,0
Desventajas: I had two USB chargers at my seat, but neither worked :(
opinión proveniente de
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9,0
Ventajas: El asiento era confortable
Desventajas: La comida
opinión proveniente de
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5,3
Ventajas: O lanche foi muito bom
Desventajas: Resolver os constantes atrasos neste vôo
opinión proveniente de
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5,0
Ventajas: The seat isn't confortable. The head rest isn't adjustable. The power outlets was not working at all.
Desventajas: Better seats with adjustable head rest and functional power outlets.
opinión proveniente de
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4,0
Ventajas: Crew was helpful and charming. 10 out of 10.
Desventajas: Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area.
opinión proveniente de
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7,0
Ventajas: Este lanche da Happy Hour é um bom diferencial. Muito bom.
Desventajas: Houve atraso na partida devido a uma menina desacompanhada que teve que desembarcar e pelo jeito, não por culpa dela ou dos pais e sim da companhia. Lamentável.
opinión proveniente de
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7,0
Ventajas: O lanche não foi Mãe Terra e isso é muito bom.
opinión proveniente de
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5,6
Desventajas: O lanchinho desta vez não foi Mãe Terra (graças a Deus, pois aquilo é muito ruim), mas só tinha doce (embora bom).
opinión proveniente de
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4,6
Desventajas: Punctuality. More than one hour of delay
opinión proveniente de
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4,6
Ventajas: Entertainment
Desventajas: Punctuality
opinión proveniente de
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5,3
Desventajas: The flght was delayed
opinión proveniente de
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3,5
Ventajas: Crew and baggage people were very nice.
Desventajas: Sao Paulo to Floripa flight, did not pay for baggage. Floriap to Sao Paulo, paid 60 Real. I bought ticket through Kayak. Am 100% sure that I picked 1 bag for baggage claim. I don't understand how GOL missed that!!! It did not say on Kayak receipt. Am very angry!! Want refund of 60 Real!!!!!
opinión proveniente de
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10,0
Desventajas: Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks
opinión proveniente de
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8,6
Ventajas: Puntualidad organización embarque y amabilidad de personal
Desventajas: Comodidad asientos, y entretenimiento
opinión proveniente de
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8,0
Desventajas: O check in em guarulhos é péssimo e mal organizado. Mais de 40 minutos na fila, mesmo na fila do passageiro frequente.
opinión proveniente de
Estado del vuelo
Mapa de rutas de GOL
Principales aeropuertos en los que opera GOL
- Aeropuerto São Paulo Cumbica (GRU)
- Aeropuerto São Paulo Congonhas (CGH)
- Aeropuerto Brasilia (BSB)
- Aeropuerto Río de Janeiro Santos Dumont (SDU)
- Aeropuerto Rio de Janeiro–Galeão Intl (GIG)
- Aeropuerto Salvador de Bahía (SSA)
- Aeropuerto Fortaleza Pinto Martins (FOR)
- Aeropuerto Porto Alegre Salgado Filho (POA)
- Aeropuerto Recife (REC)
- Aeropuerto Belo Horizonte Tancredo Neves Intl (CNF)
- Aeropuerto Curitiba Afonso Pena (CWB)
- Aeropuerto Florianópolis Hercilio Luz (FLN)
- Aeropuerto Natal (NAT)
- Aeropuerto Vitória Eurico Sales (VIX)
- Aeropuerto Belém Val De Cans (BEL)
Información de contacto de GOL
- G3 Código IATA
- 000 4019 0895 Llamar
- voegol.com.br Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.